· Fuel fees

· Toll fees

· One-way transfer only

· Gratuities (Optional)

· Personal expenses

· Wi-Fi in vehicles

· Additional costs caused by force majeure, such as traffic delays, strikes, weather, aircraft, machine failure, flight cancellations or time change

• Travelers must obtain all entry or transit visa requirements for Malaysia
• Passports must have a minimum of 6 months validity after completing the journey across to Malaysia
• Full flight details and desired pick up time required. 
• For flight arrival date must advice correctly i.e. if your flight departure from your country on 01 May but arrives at Kuala Lumpur Airport on 2 May, please select date service as 2 May. 
• Maximum waiting hour for 1 hour and 15mins ONLY. 
• No rest stops available along the journey. 
• Please note: This is a one way transfer, please make another booking if you want round trip transfer
• In the event where the similar chosen car type is not available, a Toyota Hiace will be replaced instead (no additional charge occur) with or without notice
• Driver will not carry the luggage for you due to the advice from Malaysia Airport Law & Regulations
• Child seats are not available, pre-booking required, charge @ RM12 per child seat (collect upon pick up)
• There is no accommodation for special luggage such as sports equipment, musical instruments, wheelchairs, etc. Please make another booking if the number of luggage is more than suggested
• You may not allowed for food & drink on vehicle (i.e Light bites and drinks, ice cream, durian, jack fruit, chewing gum, any food containing jelly, and drinks containing sugar, etc. was not allowed) 
• Pick up time and driver details shall update to you later in the evening time by email, please check your email (inbox/spam mailbox) after 8pm
• Please make sure your mobile phone is active and able to contacted during the travel period
• No eating or drinking is allowed inside the car/van/buses. Food can easily become messy, or someone might bump into you, having you spill your drink or squash your food, letting it fall to the floor.

Airport Arrival Pick Up Instructions

1)Meet & Greet Service - Meeting Point

Look out for a sign with the booking name at the arrival hall and meet the airport representative.

Airport representative will contact with driver on duty and escort you to your vehicle pickup location

• KLIA Terminal 1 [KLIA 1] @ Arrival Hall, Gate near to Coffee Bean
• KLIA Terminal 2 [KLIA 2] @ Arrival Hall, Gate near to Old Town White Coffee

2)Pickup Point

Contact the driver on duty at the designated meeting location when you arrive. Please note that you

might need to wait approximately 10-15 minutes for the drivers to pick you up at the location

Economy 4 / 5 / 7 seater

• KLIA1 @ LEVEL 3 - Door 7
• KLIA2 @ LEVEL 2 - Pillar 11

Van 10 / 16 / 18 seater

• KLIA1 @ LEVEL 1 - Door 4
• KLIA2 @ LEVEL 1 – Door 1/3