• English-speaking driver guide
• Guided tour on caving exploration
• River guide on boat for White Water Rafting
• Complete rafting arrangements (life jackets, helmets, paddles and safety briefing)
• Packed lunch (Kindly indicate any dietary requirements or meal preferences upon booking)
• Transport by air-conditioned vehicle
• Pickup at listed Hotels/Residents for booking of minimum 2 adults or more

• Gratuities
• Personal expenses
• Beverage
• Wi-Fi in vehicles
• Additional costs caused by force majeure (i.e. traffic delays, strikes, weather, machine failure etc.)

IMPORTANT INFORMATION :
Not suitable for :

• Pregnant women
• Child below 7 year old (Child subjected to Guide approval before Raft)
• People with walking disabilities or wheelchair users
• People with back problems
• People with heart problems or other serious medical conditions
  
  

Not Allowed :

• Pets
• Smoking
• Luggage or large bags
• Alcohol and drugs
• Meals / Drinks on vehicles
  

Know before you go :

• Passport name, number, expiry and country is required at time of booking for all participants
• You must be able to walk on unpaved or uneven terrain
• Bring a hat/cap, sunglasses and sunblock lotion recommended
• Bring along a bath towel and spare clothing for change after activities.
• Please wear comfortable & waterproof shoes
• Kindly bring along mosquito repellent.
• This tour is not private and may include other guests
• No eating or drinking is allowed inside the car/van/buses. Food can easily become messy, or someone might bump into you, having you spill your drink or squash your food, letting it fall to the floor.
• This SIC itinerary vehicle is arranged according to the number of participants on the day (car/van/bus)
• Please make sure your mobile phone number is active and able to contacted during the travel period
• It is recommended that you make preparations to prevent if you have motion sickness, so as not to affect your pleasant journey.
• Please keep your belongings and try not to bring valuables, you will be responsible for all damages and loss.
• If the vehicle does not arrive in more than 10 minutes, please contact us, we will coordinate for you immediately
• Pick up time and driver details shall update to you 1 day before activity day in the evening time by email. Please check your email (inbox/spam mailbox)  1 day before (after 8pm)
• During major festivals, there will be road closures and traffic jams. The return journey can only be sent to the drop-off point closest to the hotel according to the road conditions that day. The specific location will be determined by the driver at that time. We apologize for the inconvenience caused to you.
  
  
  

1. Pickup at SELECTED hotel [Minimum 2 adults] : selected Hotels/Residences/Suite in Kuala Lumpur City Golden Triangle area (except Pudu area, Chow Kit, KL Sentral, Brickfields, Hotel Four Points by Sheraton Kuala Lumpur Chinatown, Hotel Olympic Malaysia, Hotel Park Hyatt Kuala Lumpur, Hotel YWCA Kuala Lumpur)
2. Please arrive in the hotel lobby/ground floor entrance 15 min before scheduled departure time.
3. As this is a shared tour, please be patient in cases of unforeseen delays along the pick-up route.
4. For pick up from out of coverage area, a surcharge at least RM50/car applied (surcharge rate and pick up time shall defined by pick up location), surcharge to be paid directly to the driver in cash

• Bring a hat/cap, sunglasses and sunblock lotion recommended
• Bring along a bath towel and spare clothing for change after activities.
• Please wear comfortable & waterproof shoes
• Kindly bring along mosquito repellent.